Why Does Responsible Gaming Matter?

For paddy power, responsible gaming is not just a policy checkbox — it is part of our culture. We believe every player deserves a fun experience that does not negatively impact their daily life, finances, or relationships.

The reality of the online gambling industry is that a small number of users may experience issues related to their gaming habits. paddy power takes this very seriously. That is why we invest heavily in building comprehensive self-control tools, educating users about warning signs, and ensuring support is easily accessible to anyone who needs it.

Gambling should be a form of entertainment done with money you can afford to lose — not a way to generate income, escape problems, or try to recover losses. When that line starts to blur, it is time to pause and seek help.

Always Remember: Winning and losing are part of the game. Never bet more than you can afford, and never chase your losses — that is the most dangerous trap in gambling.

Paddy power actively encourages all members to set their own gaming limits before starting a session. This proactive approach is far more effective than trying to stop once you are already fully engaged in an active gaming session.

Responsible Gaming Tips
Set a Daily Deposit Limit Very Important
Play within a planned budget Very Important
Take regular breaks Important
Don't play when stressed Important
Be open with your loved ones Recommended
Responsible Gaming Tools Provided by paddy power

All these tools are free, easily accessible from your account settings, and enforced immediately without complicated procedures.

Adjustable Deposit Limit

Set your own daily, weekly, or monthly deposit limits directly from your account settings. These limits take effect immediately and require a cooling-off period before they can be increased again.

Self-Exclusion

The self-exclusion option lets you block yourself from the platform for 24 hours, 7 days, 30 days, 90 days, or permanently. Enforced immediately with no delay.

Play Time Limit

Set your daily session time limit. The system will alert you when the time limit is approaching and automatically close the session once the limit is reached.

Loss Limit

Set the maximum loss amount you are willing to absorb within a given period. The platform will stop allowing new wagers once this limit is reached.

Full Game History

Access a full, detailed record of all your games, bets, and financial transactions. Full transparency helps you monitor your own playing patterns.

Opt Out of Promotions

Option to disable all promotional notifications, bonuses, and marketing offers if you find them disruptive or feel they encourage you to play more than intended.

Warning Signs of Problem Gambling to Watch Out For

Gambling problems usually develop gradually — they rarely happen overnight. Recognising the warning signs early is key to getting help before things get worse. Here are some signs to watch out for:

  • Feeling the need to increase your bet amounts to get the same level of satisfaction.
  • Frequently thinking about gambling even while doing other activities.
  • Trying to chase losses by betting more.
  • Lying to family members or friends about your gambling activity.
  • Using money meant for essential needs (rent, bills, food) to gamble.
  • Feeling restless, irritable, or stressed when unable to gamble.
  • Gambling is affecting your personal relationships, work, or health.
  • Tried to stop multiple times without success.

If you identify with any of the signs above, that is not a sign of weakness — it is a sign of strength to acknowledge it. paddy power is here to help you take the next step.

Self-Reflection Questions

Answer these questions honestly. If you answer "yes" to three or more, consider reaching out to our support team.

01. Have you ever felt guilty after a gambling session?
02. Have you ever borrowed money to gamble?
03. Are you playing longer than you planned?
04. Has gambling ever affected your relationships or work?
05. Are you using gambling as a way to cope with stress?
06. Have you ever thought about chasing your losses?
07. Have your loved ones ever expressed concern?

If you answered "yes" to any of the questions above, contact paddy power customer support — we do not judge and we are here to help.

10 Principles of Safe Play at paddy power
Set a Budget Before You Play

Decide how much you are willing to spend BEFORE opening the platform. Treat that money as an entertainment cost — just like buying a movie ticket.

Limit Your Session Time

Set a session time limit and stick to it. Enable the time limit feature in your account and take a break of at least 15 minutes every hour.

Play for Fun, Not to Win

Treat gambling as entertainment. Wins are a fun bonus, not the main goal. If it stops being enjoyable, step away and take a break.

Don't Chase Losses

This is one of the most important principles. When you start chasing losses, the risk of losing even more increases sharply. Accept the loss and log out.

Don't Play When Stressed or Intoxicated

Your emotional and physical state affects the decisions you make while playing. Avoid gambling when stressed, sad, angry, or after consuming alcohol.

Paddy Power Is Here to Help

If you or someone you know needs help with a gambling problem, paddy power is here to help you take the first step. This is not about judgment — it is about your well-being.

How to Get Help
paddy power Live Chat
Contact our customer support team 24/7 via live chat. We will help you activate self-exclusion or other control tools right away.
Support Email
Contact us at [email protected] with the subject "Responsible Gaming" for confidential assistance.
Self-Service Account Settings
Log in to your account and navigate to the "Account Controls" section to access all self-control tools without needing to contact support.
FAQ — Responsible Gaming at paddy power

Log in to your account and go to "Account Settings", then select "Responsible Controls". There you will find self-exclusion options with various durations — 24 hours, 7 days, 30 days, 90 days, or permanent. Choose the period that suits you and confirm. Self-exclusion takes effect immediately. You can also contact customer support 24/7 for immediate assistance.

Yes, deposit limits can be changed from your account settings. To lower a limit, the change takes effect immediately. To raise a limit, a mandatory cooling-off period applies (typically 7 days) before the new limit comes into force — this is a safeguard to give you time to reconsider before the decision is final.

Yes. paddy power uses an analytics system that monitors user play patterns to detect signs of risky gambling behaviour. If our system identifies a concerning pattern, our team may proactively reach out to the user to offer support and information about available self-control tools.

Your account balance remains safe during the self-exclusion period. You will not be able to access the platform or place new bets, but your funds are not lost. Once the self-exclusion period ends, you can contact support to process a withdrawal or to gradually reinstate your account with strengthened control tools.

paddy power applies a strict age verification (KYC) process to ensure only individuals aged 18 and above can register and play. All identity documents are verified manually or through an accredited automated verification system. Any account suspected of belonging to an underage individual will be suspended immediately pending investigation.
Enjoy Paddy Power — Within the Limits You Set

Paddy power is here to give you the best entertainment experience — but always within the limits you set yourself. Register today and activate your self-control tools from day one for a safe, controlled, and enjoyable gaming experience.

For users aged 18 and above only. If you need help, our support team is available 24/7.

Deposit Limit
Control spending
Self-Exclusion
Instantly Active
Time Limit
Control session duration
24/7 Support
Here to Help
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